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Degraded

Open Account Service: Prominent Timeout From Fidelity Bank

Nov 5, 2025 at 8:32am UTC
Affected services
Open Account

Resolved
Nov 5, 2025 at 10:52am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Nov 5, 2025 at 8:32am UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 500: (Operation timeout).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.