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Degraded
Open Account Service: Prominent Timeout From Fidelity Bank
Oct 17, 2025 at 9:23am UTC
Affected services
Open Account
Resolved
Oct 17, 2025 at 10:49am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Oct 17, 2025 at 9:23am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 500: (timeout of 20000ms exceeded).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services