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Resolved
Open Account Service: Degraded Gateway Performance
Aug 27, 2026 at 12:30pm UTC
Affected services
Open Account (FidelityVirtual)
Resolved
Aug 27, 2026 at 12:51pm UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Aug 27, 2026 at 12:30pm UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 01: (Server error).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services